Privacy Policy
Your Reliable Plumbing Professionals
Privacy Policy
Effective Date: February 10, 2026
Trident Plumbing & Drain (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, particularly in relation to our messaging communications.
Information We Collect
We may collect personal information from customers and website visitors, including but not limited to:
- Name
- Phone number
- Email address
- Service address
- Information related to service requests, appointments, or customer support inquiries
Information may be collected through phone calls, text messages, email communications, online forms, or in-person interactions.
How We Use Your Information
We use customer information for legitimate business purposes, including:
- Scheduling and confirming service appointments
- Providing service updates and customer support
- Sending service-related notifications and transactional messages
- Responding to inquiries and requests
- Improving our services and customer experience
We do not use customer information for unsolicited marketing outside of consented communications.
Data Sharing and Protection
Trident Plumbing & Drain takes data protection seriously.
- We do not sell, rent, or share customer phone numbers or personal information with third parties for marketing purposes.
- Customer data may be shared only as necessary with trusted service providers who assist in business operations (such as messaging or scheduling platforms), and only for the purpose of delivering our services.
- All reasonable measures are taken to protect customer data from unauthorized access, disclosure, or misuse.
Messaging Consent and Opt-Out
By providing your phone number, you consent to receive service-related text messages from Trident Plumbing & Drain.
You have the right to opt out of receiving future text messages at any time.
To opt out, simply reply STOP to any message you receive. After opting out, you will no longer receive text communications unless you re-opt in.
Your Rights and Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Trident Plumbing & Drain
📞 Phone: 623-471-7044
📧 Email: [email protected]
