Know what to report
Signs of a sewer line problem
Tell our team which drains are affected and whether the symptoms happen at the same time. Recurring clogs, wastewater backups and sewer odors are useful information for the inspection. Unexplained wet areas around the property can also be a reason to investigate, although the source needs to be confirmed.
If wastewater is backing up, stop using the affected fixtures and call for service. Avoid contact with the wastewater. Describing the location and whether the backup is ongoing helps explain the urgency without needing to identify the failed section yourself.
- Repeated clogs or several drains slowing down.
- Gurgling sounds or unpleasant sewer odors.
- Wastewater appearing in a tub, shower or other fixture.
- Unexplained soggy areas near the suspected line.
